Privacy Policy
New Horizons Counseling Center is committed to maintaining robust privacy protections for its users. Our Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at www.newhorizonslv.com.
“Service” refers to the Company’s services accessed via the Site. In which users can read about counseling and therapy services as well as sign up for groups and workshops.
The terms “we” “us” and “our” refer to the Company.
“You” refers to you, as a user of Site and our Service.
By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (found here: ) and you consent to our collection, storage, use and disclosure of your Personal Information as described in the Privacy Policy
INFORMATION WE COLLECT
We collect “Non-personal information” and “personal information” Non-personal information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email or phone number which you submit through the contact page on our Site.
In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software when you view or use the site, such as the website you came from, the type of browser you use, the device from which you connected to the site, the time and date of the access, and other information that does not personally identify you. We track this information using cookies. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services both on an individual and aggregate basis.
HOW WE USE AND SHARE INFORMATION
Personal Information
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our discretion and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about upcoming groups and workshops.
We may share Personal Information with outside parties if we have a good faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request: to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Non-Personal Information
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers, and other third parties at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. We protect your information from potential security breaches by implementing certain technological security measures including encryption and firewalls. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate you do not wish to receive promotional emails from us by sending a request to opt-out to rhonda@newhorizonslv.com. Please not that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out through an email request, we may continue to send you administrative emails including, for example, appointment reminders or periodic updates to our Privacy Policy.
LINKS TO OTHER WEBSITES
As part of the Service, we may provide links to other websites. However, we are not responsible for the privacy policies employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website, then the privacy policy of that other website will apply to your access or use of that site. We encourage our users to read the privacy statements of other websites before proceeding to use them.
CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice via email or by placing a prominent notice on our website. Significant changes will go into effect 30 days following the notification. Non-material changes or clarifications will take effect immediately. You should periodically check the site and this privacy page for updates.
CONTACT US
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to rhonda@newhorizonslv.com.
This privacy policy was last updated on March 9th, 2022.